Answers at a glance
Frequently asked questions
Everything you need to shop with confidence.
How do I place an order?
Choose your product, select the available colour and size, add it to your bag, and complete checkout with your contact and delivery details.
How can I pay?
Payment is currently Cash on Delivery only. You pay the courier in cash when the order arrives.
Where do you deliver?
We deliver across Lebanon. The delivery option, charge, and expected timing are confirmed during checkout or order confirmation.
How do I know whether a size or colour is available?
The choices shown on each product page reflect the available website stock. Select a colour and size to see the available combination.
Can I change or cancel an order?
Contact us as soon as possible. If the order has not been dispatched, our team will check whether the requested change can be made.
How do I track or check my order?
Use the Order Tracking page when tracking details are available, or contact us with your order information for help.
Can I return or exchange an item?
Contact us before sending anything back. We will review the item and order details, confirm eligibility, and explain the available resolution.
What if I receive the wrong or a damaged item?
Contact us promptly with your order details and clear photos so our team can review and resolve the issue.
How can I contact the store?
Call or WhatsApp us on +961 78 739 769. You can also visit us on Jbeil · Gherfin · Main Road.
We will help with your order, size, delivery, or return.
